Q & A
Please find within a selection of the most asked questions we receive from potential customers. This is by no means an exhaustive list, however, we hope it will answer some of your immediate questions.
Should you have any Questions that are not described here then please do not hesitate to contact us.
What agreements are eligible for a claim?
Credit Card Cleanup can assess credit card agreements, mortgage agreements, personal loan agreements, vehicle finance agreements, and payment protection agreements.
How will I know if I can claim?
Our initial assessment will provide you with a clear indication of whether you will have a valid claim. Legal precedent is being established all the time, improving the assessment process constantly.
How long will it take?
An initial answer can be provided within a few days. Should you choose to take forward a claim, the assembly of paperwork and preparation of a case can take several months. We expect to complete all cases within one year.
What will I get back?
This will depend on an individual case. There is the potential to clear outstanding balances; recover fees and interest charged; and, in some cases, recover all payments already made under the agreement.
How do I start the process?
Register for a free account, and one of our advisors will contact you, for an initial free assessment.
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